Return and exchange policy
Peacock Return and Exchange Policy
At Peacock, we want you to be happy with your purchase.
Exchanges:
We offer exchanges for a different size or style within 5 Days of purchase, subject to availability. Items must be unworn, unwashed, and in their original condition with all tags attached.
Exchange Process:
- To initiate an exchange, please contact us at peacockweareg@gmail.com or by calling or texting us on WhatsApp at +20111732399 with your order number and the details of the item you wish to exchange.
- We will confirm availability and provide further instructions on returning the original item and receiving the replacement.
- Peacock will cover the shipping cost for the replacement item.
Defective Items:
If you receive a defective item, please contact us immediately at peacockweareg@gmail.com or by calling or texting us on WhatsApp at +20111732399 with your order number and a description of the defect. We will arrange for a replacement at no additional cost to you.
Note: We currently do not offer returns for non-defective items.
Contact Us:
If you have any questions about our return and exchange policy, please don't hesitate to contact us at peacockweareg@gmail.com or call or text us on WhatsApp at +20111732399.